Boston Logan International Airport Security

Introduction

Increased security measures are in operation at US airports. Information on what passengers are permitted and forbidden to take aboard is available to download from the Transportation Security Administration web site (English version pdf). Information on issues including traveling with children, pets, and transporting special items is available here.

Prohibited Items

For information on prohibited items, click here.

Visas, Immigration, and Customs Information

For detailed information on visa requirements, immigration, and customs, contact the consulate that relates to your destination. For official US immigration and customs information, click here. Documentary requirements for travelers entering the US is available here.

Lost and Found

Missing Baggage
Contact Center and Claims Management is courtesy of the TSA (Transportation Security Administration). For a complaint about missing baggage, first contact the airline. Most airlines suggest reporting missing bags at the airport within 24 hours and filling out an Air Carrier Claim Report within 30 to 45 days. If items were left at a TSA screening or baggage checkpoint, call the TSA Contact Center at: +1 866 289 9673 or contact the Lost and Found department at Logan Airport at: (617) 561-1714

Help for Stranded Travelers
Public Information Booths are located at the lower level baggage claim areas of each terminal. Public Service Representatives assist passengers with their queries.